My husband and I bought some running boards from RunningBoardWarehouse. We received them in decent condition. The box had some gashes in it, but the boards were fine. We took off our old running boards, and since they were old a nut busted off and they became un-usable. When we tried to install the new boards the brackets and screws did not fit my truck, even though they asked me what make and model of vehicle I had. I reached out to the customer service department. First time no response, Second time they asked for pictures. They said they would talk to the manufacturer to why the brackets would not mount to the under carriage. Then we did not hear anything. We reached out to RunningBoardWarehouse two more times and no response. Now, we have no new running boards and now no old running boards. I have a tall truck, and it is hard for my wife mom and daughter to get into my truck. I will NEVER buy from RunningBoardWarehouse again. Absolutely horrible customer service ever. Now no one will respond to my emails about returns. Will not respond to phone calls either. Now I’m stuck with the wrong stuff. DO NOT buy anything from them.