I ordered flowers at mid day on 7th December for NEXT day delivery as stated on your website. My friend birthday was yesterday!! I have emailed twice with zero response. Cant get through on chat either. Flowers have still not been delivered to the recepient I only used your company as it was next day delivery and was not said otherwise. I wish a full refund as this is ridiculous amount of time too wait - whats the point of me ordering for next day when I ordered on 7th now 9th - tracking is useless and at 5pm still no delivery. Shocking is an understatement!!! Linda User's recommendation: Zero.