1 Jan, 2018 → by ClaimboUser619887
Discount Offers

1

Back in may 2014 i had lens replacement carried out at the Bristol clinic. A very good friend had her surgery some three years ago, and was offered a recommend a friend voucher giving two hundred pounds discount.I submitted the voucher on the day of my surgery and was told it would take a few weeks. My friend finally had her one hundred pounds several days ago, after repeated phone calls to the company, and when she rang Optical Express on September 2nd, was told that her friend, meaning me, had recieved the discount. This is not the case.I rang the company on September 2nd and was told that offer applied to June only. They have told lie after lie, to be told by two different employees of that company two different opinions is downright dishonest. Whilst i am very happy with the surgery, which did cost £3995.00, i would not advise any one thinking of treatment to use this particular company. With that amount of money being spent, they are behaving in an appalling manner, indeed i have several friends who are interested in similar surgery, what do i tell them now?
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Optical Express you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.