I bought a patio set which costs over $5,000.00. No one told me that I should keep the set covered. You would think that furniture that is made for outside should not have to be uncovered every time you want to sit down. The set was covered for the winter and when I took the covers off this summer the weave on the chairs were literally falling apart. I have had the set for a year and a half and was told that I could get a credit of $100.00. I have bought other furniture from this company and thought that they could do more for me than offer $100.00. I am extremely disappointed it the way this was handled. Now I have to buy a whole new set. User's recommendation: Get everything in writing.