29 Mar, 2020 → by ClaimboUser770462
Delta Dental Keep Helping my money from my bank even if after my membership was cancelled
I filled an application on Sept. 8, 2019 with a dental plan with Delta Dental for me and my husband. I paid my first month premium with a check. They refused my check and mailed it back to me reason the stated that they only accept payment electronically. I then called their customer service and cancelled my membership. That was on the 1st week of Oct. 2019. Without my knowledge and without my authorization, Delta Dental have helped themselves by taking $96.40 from my bank started Oct.2019 till Feb. 2020 even though I have already cancelled.. $482.00 taken from bank without my permission. When I called them to asked for a refund. They refused: their reason, that I did not cancel my application in writing.(which I have no knowledge of their policy) I did not provide any information about my debit card, but they have been withdrawing money from that account. I think I have been scam User's recommendation: Beware of Delta Dental.