Mr. Delivery has missed our order twice, and this is the last time. They missed 7 out of 12 orders today and refuse to refund any of our money, even the delivery charge. I am removing the dude's tip. The dude happens to be...wait for it...the OWNER there at Mr. Delivery. He claims there was a glitch in the computer, but when I called the restaurant, they said Mr. Delivery does this all the time. We order food for our company weekly, and since he had to keep all his money from this time, he gets no future money. And we're great tippers, ask anyone who delivers to us.