Placed order May 12th, 2019 - ORDER #[protected]. Tried to apply M10 discount when ordering - didn't work & told them via text message. Advised credit would be posted by Carrie. Price of item should be $101.74 NOT $113.05. Requested credit $11.31 be applied BACK to credit card. Was advised that the order to be shipped within 24 hrs. & arrive in 3 working days from California warehouse. Texted today to locate shipment & was asked THREE times for same info. Order # & email address - THREE Times! Then I am told that shipping is now 7-12 working days! Have requested to cancel the order as there is no shipping information - which means it has NOT SHIPPED! We want all the funds charged CREDITED back to the credit card immediately. We are contacting our credit card company and telling them of the fraudulent scam you are attempting &running! NOT a good Customer Service event!!! Hoping that this doesn't become a Problem and another complaint that adds to your SCAM review. Wish I had read them before I placed this order. Very Unhappy!