Was told that I could leave program at any time &;;; get a refund of my monthly fee. Not true! Never received my insulin through no fault of my own. Was told that I did not return all of my paperwork. I had returned everything that I had received. Went along with this group, thinking I would eventually receive my insulin. They let me run completely out. Was told to request samples from my Doctor. I had already depleted his supply. Run don't walk away!