I purchase the Todd English Ornament full set of cookware on 1-24-17. It has a 5-year warranty, but no way to file a claim. No Customer Service. This is the 2nd time I have had issues with Todd English Cookware. The 11" Sauteuce pan lid shattered last night after 25 minutes in a 350° oven. The lid was room temperature when it went on the pan and into the oven. There is nowhere to contact any Customer Service for warranty issues. last time Evine representative was able to get a message to customer service for TE cookware. Apparently that person does not work for the channel any longer as the email I sent to her came back as undeliverable. If there is someway to contact this company, I would appreciate the email address if possible. I have a bad feeling that Todd English has gone out of business.