I play with them when they call me. I have 60000/5yr bumper to bumper & 100000/10yr powertrain warranty on my Hyundai through Hyundai. Not no where near the end of either warranty yet they blow me up on the phone. I make the tell me what they can offer me that I don't already have and for them to keep in mind I'm not paying for what I do have so they would need to price match it (yes it ok to laugh) of course that takes them a minute figure they can't price match free. They get pissy and hang up. I call Back wanting to know why I, a potential customer was treated to rudely and file complaint on employee. Then I pour a glass of wine wearing a Cheshire Cat Grin and slowly sip. ;)