9 Oct, 2020 → by ClaimboUser123463
Complaint about misaligned brushes
Tech misdiagnosed problem as bad controller and replaced it $800. His next step was to replace the brushes due to them being misaligned from factory(known problem but no recall) additional charge of $250 to replace and properly align by using the known fix( add small spacer washer) Generac turned down claim due to being out of warranty. Brushes failed long before they were engineered at last.