5 Jun, 2011 → by ClaimboUser556669
Company damaged my car during emissions check and would not pay for repairs.

I took my 4-year old BMW 328xi for emissions inspection to Curry's Auto Service of Arlington one day after a major regular maintenance service at the dealer. When I got in the car after the inspection, service indicators lit up my dash showing that the 4x4 drive, dynamic traction control and antilock brake systems had failed. Dealer said the transverse case actuator motor had been damaged and was likely a $1500 or more job to fix. Took it back to Curry's for them to repair as their manager indicated that they should have the right to make it right. I had to pay for a loaner, then call them to ask about my car. They said they agreed with the dealer on the problem and that they needed to order a part from the dealer. The kicker was they wanted me to pay for the repair! What nerve to damage my car while it's in your care, then ask me to pay you to repair that major damage. Curry's advertises itself as female-friendly because they have wifi and gourmet coffee in the waiting room. I'll take Field and Stream and greasy seats for an honest mechanic any day.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Currys Auto Service you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.