I am still attempting to get into my account. Tech support at Netfirms is non-existent. They seem to be unable to wrap their heads around a simple password reset! It is infuriating at this point. 3 weeks in already! Is there anyone in the entirety of this company that can get me access to my account? They were able to bill me, but not give me access. They did refund me, but I STILL NEED ACCESS TO TRANSFER THE DOMAIN TO THE CLIENT. I hope this simple sentence makes it to someone that understands how to do something this simple. I've never had this much trouble with ANY other company I 've ever dealt with! Not even bank accounts do this stuff. I have provided a photocopy of my driver's license, I have spoken on the phone, I have about 15-20 phone calls in at this point, emails up the ***