I'm very upset with this service just because my access pays for my services they never call knock to let me know there here not even call and there instructed they have specific orders I've seen them on their tablets to call but they decide not too. I have bad heart issues and my right leg is torn so I sometimes have a cane or walker and have had to run after them and I know they see me this time I'm done I've had to miss my medicine to many times now I'm missing 2 days in a row today its taxi #00708 because of him not following I'm missing 2 days of my medicines and I can give you multiple other taxi #s who do the same why do I suffer for them not doing their job