I ordered contact lenses on this site before with no problems. After receiving a new prescription from my doctor. I waited and waited for a shipping confirmation from LENS.COM. After no reponse from them, i finally called and was told they never received a confirmation on my script from my doctor. I called my doctor and they said they received no request. I called LENS.COM back again and was told the order was being processed since they received no word from my doctor. That's when the flag went up. Two weeks after ordering, i finally receive the lenses. I finally had to change my lenses and they were TOTALLY wrong. I couldn't see a thing. I even had to put my regular glasses on in order to see anything. I contacted LENS.COM and was told the lenses could not be replaced because the prescription was wrong. HELLO! They didn't bother to get a confirmation and proceeded with processing the order. These people have their heads where the sun don't shine. Now, I am out $112.00 for the purchase of lenses I CANNOT use. I WILL NEVER buy from them again.