8 Apr, 2021 → by ClaimboUser691308
Worst Service and Support

I really unhappy with the lukewarm response for support and after sales service. I bought 2 invertor ACs on 29th Aug 2020. Last month March 1st Week booked the preventive maintenance call. After so many remainder, your support engineer came and attended. Serviced one AC and found out 2nd AC outlet tube having damage. He told that he will order the parts and will come back in three days. Till now he is not responding. So I booked the another call on 4th April. Again another Engineer called and he told that he will come and see the AC. So far not coming. So AC is ideal for last 40 days because if switch on the AC, getting water leakage. I promise to never buy LG again and I recommend everyone to avoid this company at ALL cost!!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of LG Electronics you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.