I purchased the May Large Die of the Month Club. It clearly stated that if you "in in May you will receive the May die. I joined in May but was sent the April Dies. I contacted them they told me I order the wrong one which I did not besides its says if you join in May....... They said I had to pay postage to return it. I returned it and it was received. Now they are refusing my a refund but giving me $40 in credit. I do not want credit, I do not want to do business with this company ever again. I want my $40 refunded and original shipping costs which I believe were about $14.95. Also claiming COVID they do not answer their customer service phone at all. e-mail takes forever and you never get anywhere with them. WORST CUSTOMER SERVICE EVER!!!!! User's recommendation: Do not purchase from this company.