I ordered some hairpieces from this co. called Best Wig Outlet. Well they are not the best. I ordered 2 pieces thinking the colors would match. Well they did not match. I contacted the company to let them know this situation and wanted to return and place another order with them. I told them I would keep the one piece since it was a swirl hair piece and could get by with the color. However the other hairpiece would give my hair 3 different colors witch would not be acceptable. I would have been more than happy to order another item at no monetary loss to them. The item would have cost more. I was told that I could not return the item. This company is not upfront about their policies and make returns difficult. They tell you to get a RMA number thru there website. Well that is impossible. So I called there number and was told that is not the case have to get number by calling company. Than told could not return. They do not let you know this information until you receive the item. This is a deceptive practice. There are other wig companies to order from and I suggest that people should order from the other companies since the wigs offered are available elsewhere without the ridiculous hidden return rules. I have never done business with a company this is so devious! Most companies are more than happy to keep their clients satisfied. Too bad because I was going to order a more expensive item. There loss.