I have used the medical services of Wichita Clinic located in Wichita Ks. since 1991.Until recently I was mostly satisfied with the clinic. I assume as a cost cutting move customer service reps have been replaced by a phone station. Wichita Clinics bills are very difficult to understand. In the past I was able to determine easily what my insurance company had paid and what I owed. This is no longer the case. Now bills are received with late insurance payment written in payment received column. Billings that I thought had been paid months ago now magically reappear with slightly different billing codes. Something does not feel right. Recently a doctor recommended I have a test performed to check for a rare genetic defect. I understand this is my fault for not asking the price of the of procedure up front, but was shocked to find out that I owed over a thousand dollars after insurance payments. I will no longer use Wichita clinic.