Update by user Apr 20, 2018 I just had another problem with Health Net. It deals with a referral. My spouse needed a biopsy for bleeding on the ear, which may or may not be cancerous. We went to the dermatologist to get the spot excised. Instead, we were told that NO we CANNOT get the biopsy, as it was NOT approved by Health Net. So, it was back to square one, and having the doctor submit the information on WHY it was NEEDED. Now, we have to not only spend more money on yet another copay, but also the travel mileage going back yet again to the doctor's office. Then, once the biopsy is done, we will have to repeat the copay and mileage for the results. This would NEVER had happened if United Health Care was still the provider. Original review posted by user Jan 29, 2018 Unfortunately, our new health care provider for us being retired military is now Health Net, and no longer United Health Care. I needed to obtain a referral for a colonoscopy since it is time for me to have one. On the referral that I received it only showed a name of an office, 'Silver Summit Medical' in Tehachapi CA. NO PHONE NUMBER WAS LISTED on the letter. I did a search in the phone book and online since I could not find any information via Health Grades or other sites. I found a name for the office manager. I cannot believe that there was no doctor listed for this. Additionally, I cannot believe that the person that mailed this out from Health Net, Lanesha Dominique, Customer Service Rep 1, would allow something like this to be mailed out. No contact number for the business, and no doctor's name. I was a military scheduler for 20 years and this would not have happened for keeping my career.