We were scammed into the Royal Holidays membership since 2011 in the Dominican Republic. They were crazy persistent and kept us there for hours until we caved in. They treated us like royalty that day and fed us lots of drinks. They knew exactly what they were doing. Long story short, they are liars and fooled us with promises that were exaggerated from what was written in the contract, not that we paid attention to fine prints and it was too much to read when you're hot and intoxicated so we skimmed through and decided to trust the words that they said to us. We let them have our money for almost 5 years now, blaming ourselves for our stupidity but it's just too much now and fees have gone up! I just called again today for the last time, to cancel but the representative said we can not cancel the 30 year contract (which we weren't told it was for 30 years at the time we signed amongst other things). The customer service agent was rude and tried to argue with me and repeat things I already heard from them before, so I asked to speak to a manager but she said the manager isn't available. I asked for the manager to call me back but she changed the subject. Awful and unprofessional. We don't even want a refund, even though it's a lot of money from us for nothing! We just want out of the membership and to stop paying without getting bad credit. We only used the membership once because it was a free certificate for new members, we still had to pay our own flights and was stuck with no transportation (which was promised to us) when we arrived in Punta Cana. It was pretty risky and scary because we had our 4 year old and 6 year old daughters with us at that time. Food and hotel was like 3 star it wasn't top 5 star or amazing like what they said. Every time we called to book a vacation, they never have availability for the date that we want, to the destination we want. They lied to us about 50% off flights too. They could not help us with that at all and many other things are lies. They did not roll over our points as they said they would, we had to call to ask. We don't have time! They said it would be automatically transferred when we first signed up in 2011. We did not use our points for 4 or 5 years now. Sadly, We traveled through regular itravel2000 agents since 2011 because it is cheaper and had better options. We are paying Royal Holidays for nothing. Please help. We cannot afford it anymore as we are going through a divorce and won't use it at all. Plus the annual fee has gone up from around $300 to $467 USD. We are from Canada. If anyone knows a way out or have gotten out of this contract, please help share your procedure. Thank you.