Do not waste your money and time, a regular doctor is at your service. I tried to describe my symptoms, but the doctor gives standard answers, as if he didn't read beyond the first sentence. He just wants to quit chat fast Didn't help at all.
If you are actual Representative of K Health you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.