23 Mar, 2020 → by ClaimboUser614593
Was told no king bed when i asked for queen he said no rooms
We called ahead asking if there were any king non smoking rooms available for this evening and was there were pleanty of rooms available. I told the gentleman I spoketo that I had a coupon that was good until May 31, 2020 When we arrived at hotel he recalled that he had spoken to me and wanted my ID and credit card which I gave him at this another customer had problem with his key we were asked to wsit a moment while he helped him. He went in the back and told us there were no king rooms available we asked if we could have a Queen he said there were no rooms available. This is unbliveable he then gave us a coupon for the Tru hotel by Hilton down the street. We are members of the Carlsons I would appreciate a call back tomorrow. John and Ann Bella 1-60*-366-**** User's recommendation: Dont go to the Country Inn in Florence SC.