17 Jun, 2021 → by ClaimboUser614422
Was denied boarding
You sell tickets to Germany but dont tell me you cant go. Germany is still on lock down. I spoke with the consular in Washington DC and LA as well as the Bundes polizei at Frankfurt airport. I need a letter from my brothers Dr that indeed he is sick. Now I rebooked my ticket with Drs letter yes 6,000 dollars more. I will hopefully get to fly to Munich today. Maybe ? The whole experience sucks. Lufthansa is a German government owned airline but you cant even tell customers the truth. Oh I get a credit no refund. It sucks. Guten tag Vito Bialla