1 Jan, 2018 → by ClaimboUser690154
Warranty / ripoff
*SOLVED

3

I purchased an engine from Barnettes in July 2010. Without getting into all the details Ill just say that after a couple of year with nothing but problems and pretty much zero support from them, the timing chain broke. Removal of the valve cover revealed that the chain guide had been rubbing the chain, finally broke, jammed in the chain cover, and broke the chain. The engine was removed and shipped to Barnettes per their instructions in late October early Nov 2012. After several weeks with no contact fromthem I began calling them at least weekly. First Iit was they just received the engine, then it was we're in the process of tearing it down, then they were getting a parts list together. Next they start telling me my installer did not install the engine correctly and that it had been leaking collant. Funny thing is the coolant never required servicing so it must have been leaking back into itself or maybe it was making coolant... Anyway the next story I get is that the heat tabs were melted and as such my warranty was void. So why did they tear the engine apart? Hmmmm... they also refuse to send my broke engine back to me or to tell me how I can get it. I wonder if they've already sold it to their next victim. Bottom line is this. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ARE SCAM ARTISTS! And if you are a victim and want to try and get a resolution, message me or call me at [protected]. And contact the consumer protection division of the Virginia Attorney Generals Office. Maybe if they here from enough of us they will at least shut them down!
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