1 Apr, 2021 → by ClaimboUser919599
Warranty and Parts

1

Update by user May 24, 2021 Haven’t had any reply from Tristar. Original review posted by user Apr 01, 2021 I have a Tristar Viper G2 12 gauge Titanium. Butt Stock broke shooting dove load. Tristar only have a 1 year warranty on wood furniture. Oh well I wasnt covered. Contacted Tristar about a replacement stock on 09/14/20. Parts department said they had the stock but would have to find it. Gave them my contact info so they could let me know when They found it. I heard nothing so I reached back out to them January 2021. They still couldnt find butt stock and offered me a discount on different stocks but had to get discount approved.. I again gave them my contact info and waited. Today is 04/01/21 reached out to Tristar and told them the previous. Low and behold they have the stock, but its base price is $175.00. Not including tax and shipping. That total is almost half the price of the shotgun. No discount as offered before. Have a shotgun that is useless Thanks Tristar. Im sure on day there will be stocks offers for these. User's recommendation: Read up on warranty programs before you purchase.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Tristar Sporting Arms you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.