7/30/21 I have a Discover Card since it was launched ... called a "founding member" in the 1990s (in my area) and got several other people/friends to sign up for the card! I was told that I would "always receive extra special valued treatment" forever by Discover Card. Yeah, right. I worked for 30 years, etc., didn't have time or money to travel. Then, recently, I had two horrible years of health issues (cancer). I have always paid off all of my bills, never late!!! In last two years, because of health challenges and COVID I haven't used my Discover Card that much. Always for basic needs. Today, I asked Discover Card for a credit increase. WAS DENIED!!! Said it was because of "low" usage. I asked for a supervisor to give me more specifics and was told that I couldn't be given "any more specifics." That she and her staff just get whatever a computer spits out about a Discover Card user!!! Apparently, Discover Card doesn't believe in it's "founding beliefs" or care about the people who actually helped establish it!!! Issue #2: Because of my very poor health, I pre-paid many of my bills to help reduce my stress and make sure none went unpaid. But, what has Discover Card come up with? If anyone carries over a credit on his/her card over a certain period, Discover Card automatically cuts a check and sends any credit due!!! I've been very, very, very weak and Discover Card is wanting me to drive to my bank and deposit its stupid checks!!! It sends me/all customers who pay their bills off monthly and/or carry credits stupid checks in the hope that they will eventually end up with interest debt to Discover Card!!! They are harassing their own customers!!! In the beginning, Discover Card employees were very, very helpful and the company had a mission to care about customers. Neither is true today and hasn't been for several years ... since the change in "Cash Back Bonus" rewards.