6 Apr, 2021 → by ClaimboUser905222
Walk in Shower Door
2
Had the Deluxe model walk in tub with glass doors installed. Bait and switch on the shower doors - this is the 3rd time they have broken - poor quality to say the least - I paid over $11k and was shown quality doors - what they gave me were the cheapest I have ever seen. My mother in law is 84 years old and the inner handle broke - she fell in the shower and was bruised not broken. I have left 2 messages to have the door fixed and worked for months to have them replaced - nothing to date. I am big on local Mom networks - trust me, I will let the world I live in know of the poor quality and customer service from American Standard - fixing these cheap doors will only lead to Mom falling again - they need to be replaced NOW !