Waive $5.00 fee

/ 77 reviews

7 Aug, 2021 → by ClaimboUser895985

Waive $5.00 fee

I attempted to make a $50.00 payment via Macy's auto payment line. The payment would not process..so next prompt was to speak to a Customer Service Rep.. he did not have the authority to waive the fee...so now I have been on hold for 25+ minutes with a "supervisor" that does not have the authority to remove the $5.00 fee... CRAZY User's recommendation: so don't shop or call Macy.

Supermarkets and Malls

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