Hello, today i wanted to introduce you with a very fast growing company VOX SOLUTIONS, a company that has rapidly grown in prominence within the telecom industry under the pretense of offering anti-fraud solutions. Prior to 2022, VOX Solutions was merely an aggregator with a limited presence in the market. However, in just two years, they have managed to position themselves as a significant entity, even catching the attention of major industry organizations like GSMA. Unfortunately, this growth has come at a considerable cost, both to their employees and to the integrity of the telecom industry as a whole.
VOX Solutions has been aggressively recruiting highly skilled professionals from the industry, often offering them substantial salaries to entice them to join. However, once these employees are on board, the company systematically exploits their expertise and knowledge. After extracting all the valuable information they can, VOX Solutions discards these employees, either by terminating their employment or by demoting them in a manner that is both unethical and humiliating. In many cases, they appoint the juniors of these experienced professionals as the new department heads, effectively stripping the original hires of their authority and responsibility. This practice not only undermines the professional dignity of the employees but also destabilizes the departments they were brought in to strengthen.
Management at VOX Solutions is plagued by internal politics, placing inexperienced individuals in critical roles based on personal connections rather than merit. This results in knowledgeable employees being sidelined and demoralized.
On the operational side, VOX Solutions is engaging in deceptive and fraudulent business practices. The company promotes itself as a leader in anti-fraud and flash call (FC) solutions, boasting about the effectiveness of its machine learning (ML) modules. However, these claims are nothing more than marketing ploys, designed to mislead potential clients and partners. In reality, the solutions offered by VOX are far from cutting-edge and do not deliver the promised results. The company has been able to secure exclusive partnerships with several major Mobile Network Operators (MNOs) by making grand promises that are ultimately unattainable.
Once these partnerships are in place, VOX Solutions engages in Artificially Inflated Traffic (AIT) schemes to manipulate the data and traffic patterns. They generate and then block SMS traffic at the hub or firewall level, creating a false appearance of increased traffic. For example, if an (OTT) service had a daily traffic volume of 10,000 messages for a particular destination before partnering with VOX, that volume would inexplicably increase to 200% after VOX takes over. This sudden spike is not a result of organic growth but is artificially created to meet the inflated commitments made to MNOs. This manipulation has far-reaching consequences, forcing major industry players like META and Google to seek alternative authentication methods such as Flash Call (FC) and Rich Communication Services (RCS).
VOX Solutions is making substantial profits from these fraudulent activities, particularly through their involvement in AIT. They are conducting these operations under the cover of another company, BEOX, which serves as a front for these illegal activities. BEOX is responsible for carrying out the AIT operations that enable VOX to deliver on its false promises. The MNOs involved, including those in countries like Azerbaijan (Azercell, Azerfon, Bakcel), Kosovo (IPKO), Kyrgyzstan (Beeline), Palestine (Jawwal), Malawi (TNM), Slovenia (Telekom Slovenije), Egypt (Etisalat), Lebanon (Alfa), and many others, are complicit in these activities, likely because they are benefiting financially from the proceeds of this fraud.
What is even more alarming is the culture of silence that pervades VOX Solutions. Everyone within the company is aware of these unethical practices, but they remain silent due to fear of retaliation. The CEO, Ehsan, ensures this silence by either offering generous payouts to those who might speak out or by forcing employees to resign under the threat of being blacklisted in the industry. These employees are often required to sign non-disclosure agreements that prevent them from revealing the truth about what goes on behind the scenes at VOX Solutions. This culture of fear and intimidation ensures that the company's unethical practices continue unchecked, with no accountability.
In conclusion, VOX Solutions has built its success on a foundation of deceit, manipulation, and exploitation. The company’s business practices are not only unethical but also pose a significant threat to the integrity of the telecom industry.