We are home owners located in Mansfield Texas with five small children. Our power went out on February 15, 2021 around 4 AM. We were told per the power outage reporting system that our power would be out between 16 minutes and one hour only. Our power did not return until 5 PM on February 15, 2021, for only two hours. IOU's power went out again around 7 PM on February 15, 2021. We began reporting the power outages to Oncor repeatedly every hour on the hour. It is now February 15, 2021 at 11:37 PM and we are still without power! Oncor has a computer system which allegedly allows us to report their voluntarily mandated power outages, but it does not return our power. Again, we have five small children and or iced-in with no power for nearly 24 hours with no resolution. No one should have that much power over paying families' lives, and not be required to exercise consideration, empathy and care over our families!