I cancelled my rental three days before pickup and its been 4 months now and I still am trying to get money back. These people are very dishonest. I will never use this company again.I would think that a nationally owned company would honor there word but no not this company. I called more than 20 times trying to get my money back each time I called I was lied to about my refund. They kept telling me its under review I finally after months, and months am considering hiring A attorney to help me get my money back. It is sad to me that a simple guy like me gets taking advantage of from this company.