Very poor and aggressive customer service

/ 48 reviews

20 Jun, 2021 → by ClaimboUser140395

Update by user Jul 24, 2021 The Mgr called me 2 days later. He said he wanted to hear my side of the story. I told him. He apologized for the actions of the front desk clerk and reassured me that the aesthetician wanted to see me again. However, I have not been back to that Massage Envy. Will...

Beauty and Day Spas

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Massage Envy - Other Reviews

》 Messed up gift card email

》 Appointment cancellation and I was not informed until I got there and was waiting for my session to start.

》 Most Anti-Consumer Company on the Planet

》 2000 dollars ….

》 massage/facial

》 Disappointed with company

》 Bad, terrible customer service. No concern for customer satisfaction

》 Went in to get massage as a gift for Mother’s Day. They asked if I had my covid shots? It’s not their business. Than I was told I have to wear my mask for the hour.

》 Lousy service and charging payments to credit card with no service rendered

》 Massage Envy keeps charging me for a contract I ended months ago.

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