24 Dec, 2018 → by ClaimboUser329978
Very difficult, totally dissatisfied
AF247 sent me prescreened offer, approved me for an amount in principle pending me uploading the necessary documentation. They then told me my Social Security number was entered on my application incorrectly and to just upload a picture of my card along with my photo ID. Long story short, they processed my application with the wrong number and then declined it! When an agent unwhittlingly called to make sure all was well with uploading my docs, she hung up on me when stating she was going to "place me on a brief hold to figure this out". I never heard from another agent. Now I've spent 2 entire days waiting on them to simply amend my data and resubmit my application. So much for that extra Christmas money i needed!