Had a recurring donation to Gateway Adm. Offices (Church) for $10/month on the 10th. Was paid on 9/10/2019 as requested. This check was cashed on 9/20/2019. However, another check was issured on 9/20/19 for the enormous amount of $242.40 on 9/20/10 and cashed on 10/4/19. I have never donated this much money to that church before. check your records! I did not authorize this check and had actually discontinued the recurring amount of $10 the first week of Oct. As far as I am concerned First Citizens owes me $242.40 since I did not authorize this payment! This left me with $20 in my bank account and I am very upset with First Citizens Bank for this very costly mistake on your part. I will not forget this lightly.