I had the complained of procedure on 8-9-2018, I was advised that it would take a year to see full results. When the year approached, I fractured my ankle and was unable to visit. My next scheduled visit was cancelled due to COVID. I started to complain and request a refund August 2020, because the fat in the areas are still present. I was advised that I can have the procedure re-done, or request a refund. I have made multiple calls to the Tyson's location requesting a refud to no avail. I also, had a visit to be measured and was advised my case was sent to refund department. My last conversation was on May 24, 2021, with Maria at the Tyson's location. She advised that she was waiting on the refund department. To date, I have no received a response.