17 Jul, 2021 → by ClaimboUser661908
Unresolved flight cancellation and refusal to respond to call
2
I have called the company as my flight reservations were cancelled by the company and I did not receive a refund. The company says they cancelled because they did not receive the funds. However, I had a confirmed ticket issued and I have the bank transaction number verifying the issuance of the funds. Please I would like to have my money back. This is robbery. User's recommendation: Don't use this company. Poor customer service...loose 900.00 + US $ with them. Refuse to answer the phone after two conversations...had to purchase tickets all over again. Robbers.