1 Jan, 2018 → by ClaimboUser250003
Unfortunate treatment of customers

3

I have banked with America First for ten years, I had a charge come out of my account that I wasn't aware of. I paid it as soon as I was aware of the charge, unfortunately they didn't warn me, they didn't send me a letter but one thing they did was alert my credit before I was even made aware of the charge. What kind of bank, does that? What kind of place that wants to keep customers does that. I am amazed, and when I called them to see if there was anything I could do, I was mocked. I guess that's what happens when they make call centers for the bank, instead of having that personal touch. I will tell you, I am done with a company that treats me so badly, a business that obviously doesn't care of me, or my business. I am beyond furious with this company.
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