on 4/15/21 i purchased an order by mistake #1543332 I wanted my money back but couldn't reach anyone either by phone or chat. then I was charged for two more orders that I didn't place - #1543334 and #1543337. when I tried to contact them I got the royal runaround. at the time I couldn't talk to a real person. everything was carried on buy computer. they said they had no record of my email or my password which was an outright lie. my records show that they were given to them. when I call the contact number anytime day or night the answer is that no one was available to take my call but leave my name phone number and email address and they will get back to me as soon as possible. t his has been going on for two days and I'm getting stressed out from all this. I'm 79 years old and live in a group home for people on various kinds of disabilities. We receive very little income and they have depleted my savings to just a very little. I hope that someone will do the right thing and refund my money. Thank You