I have used WOW as my cable service provider for about 8 years, and I have had my video bundled with my telephone service and digital subscriber line for the past few years. My picture on all televisions breaks up, freezes, tiles, etc., resulting in an unacceptable picture along with audio. I have had two techs here in the past couple weeks and all they can tell me is that the company is aware of the problem and is working to solve it. I know I should just change to AT&T, Comcast or some other cable option, but it's such a hassle. How can a company knowingly provide unacceptable service at a hefty monthly charge?