I called Bank Islam customer service to report that i have been receiving text messages for Bank Islam debit card transactions that do not belong to my account but somehow mistakenly using my phone number. Unfortunately, the options menu for Bank Islam customer service, they do not have for general problems that we can straight away talk to their customer service officer. Rather somehow i had to access one of the menus and chose similar kind of issue that i was having and chose to speak to the customer service officer. Since they were receiving high number of calls, i was forced to leave my contact number and was disconnected from the call. My experience with other banks, the options to talk to customer service officer will be given in the main menu and also if they have high number of calls for that particular time we can still opt to wait if we want to. They won't disconnect your call. P/s: it has been one hour since i left my number for them to return my call. Still waiting for them to return my call...