Complaint: having cracked my thumb nail, I opened a new brand new nailene ultra quick glue (pink brush on} to fix it. The top came off easily, but the glue was extremely thick, gooey & elastic stringy, not watery as it normally is, it was unusable. Fortunately, I always buy 2 packs at a time, so had a spare nailene brush on glue in the cupboard. I tried the second one. I was flabbergasted to find that this too was very coagulated & unusable. Obviously there is something wrong with the batch or your quality control. I expect at the very least, 2 replacement glue's, and assurance that you will endeavor to improve your manufacturing process.. If have attached photo's of the faulty unusable glue and packaging. I am happy to return the glue for you to inspect, upon receipt of a postage paid returns label. Moreover, I have written to nailene complaints 3 times since october 2020 & received no response. I look forward to hearing from you. Best Regards, Carol H Field