I was very dissatisfied with my color. I had the stylist add a money piece that ended terribly. I went in the next day to get it fixed and another problem was created. I just want my money back (she can keep the tip for her time) but I need to see someone else to fix this mess. She added brown to the blonde so when I put my hair up you didn't see a brassy blonde all over the top of my head. The money piece is meant to give you a statement not a full color throughout. I had told her that if she wasn't comfortable with doing anything I had asked then dont because I'm very particular about my hair and I had had really bad stylist like damaging my hair. I had not been to a stylist in over 3 years so I could grow my hair out from the previous damage and learn to trust someone again, and now I'm left with dissatisfied hair yet again.