Can you please let me know why I have been banned from signing in? I tried to renew w my account months ago and for some reason the credit card was denied. I used my moms card and she gave me permission. Not sure if I entered the correct information. But now I have not been able to log into my old account. can you look it up and let me know what I need to do to activate my old account? joekell, [protected]@gmail. com is my username to log in. Thank you, Joe Keller