27 Apr, 2021 → by ClaimboUser100012
Trulieve – Review in Health and Beauty category from Merritt Island, Florida
1
Main Customer service line wait of 30 to 60 minutes, on 4 calls. No importance of customers' time. Merritt Island FL Store: Only two customers with extremely long waiting time, many employees standing around doing nothing, some were definitely high. The debit card machine at the register was not working, but another debit machine was working at another employee's register however he refused to close out his register when the manager asked therefore the manager directed me to a bank for a withdrawal and believed this was reasonable. Who runs this place??? Absolutely unacceptable! There are many dispensaries I will no longer use Trulieve, they have so many terrible reviews. Does anyone care? New executives who can run a company need to be hired. User's recommendation: GO SOMEWHERE ELSE! Trulieve does not care about their customers.