More Contact Info

Customer Service:

+8 231 476 8583

Customer Service:

+8 231 476 8583

Fax:

+ 8 231 476 8584

Other Info

Other Info (opening hours):

Company Address

Pearl Abyss Corp.

24, Simin-daero 327 beon-gil Anyang-si

Dongan,

Republic Of Korea

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Complaints & Reviews — Pearl Abyss

7 Aug, 2021

Glitched

Playing black desert online and…. Believe it or not. I simply need to grab a bag of grain. Yet. There are none to be found User’s recommendation: Dont buy this *** game.

Games and Movies

23 Jul, 2021

Black Desert Predatory DLC Packages – refund denied

Black Desert sells pearls as their premium currency. As a new player who was enjoying the combat and saw some fun potential in the game in the long term, I spend almost $90 on one of these packs. Here is my problem. Pearl Abyss seems to have adopted the strategy of…

Games and Movies

19 Jul, 2021

I bought pearls and they aren’t showing up

I made 2 6000 pearl purchases for my account and didn’t receive either of them, can I get my purchases or my money back plz.

Games and Movies

17 Jul, 2021

Account got hacked

All my gears are gone. Need help to recover all my gears. My characters name is AthenaSky. All my gears are gone or probably deleted. Pls help recover my gears.

Games and Movies

16 Jan, 2021

Refusal to refund after showing proper documentation on all purchases

I purchased an event pack for upwards of 75$s around Christmas time. as per there agreement I have not used or opened the pack as I bought it for another character. They are now telling me they cannot transfer or refund the product regardless because it has been more then 15 days since purchase I proceeded to... Read more➤

Games and Movies