18 Oct, 2011 → by ClaimboUser595136
TriVita’s wedsite duplicated my order and charged me for both
Health company TriVita apparently has a problem with their website, i ordered a product and got shipped 2 shipments of the product including 2 shipping charges. They refused to correct it. The person i talked to on the phone at TriVita said they had several complaints about the same problem lately. When you select your order and click submit it switches you back to the log in screen even though you are already logged in, you go through the process again and it works normal the second time, BUT you have placed your order twice and they ship two separate orders and two shipping charges.