How can you cancel trips and not issue refunds??? We are out of over $4000.00. There was no issue deducting the money every month so put it back! I understand why it was cancelled. We are all suffering, but this is just wrong! Taking our hard earned money because you were not equipped to handle the crisis is inexcusable. Now I am having trouble getting my bank to retrieve the funds. This is more stress that we already don't need with everything that is happening! You should be ashamed!