They were not upfront with sending you more product automatically-to the tune of $74.98. I had not even had time to trial the sample when the first box came. I called to cancel the product without opening the box, but they said they had already shipped out another box, and it hadn't even been 30 days. Since they had already shipped a second box were unable to refund the box I hadn't even opened yet, giving me a $40.00 refund-but that doesn't cover the other $35.00.