23 Mar, 2019 → by ClaimboUser185366
Tricked and robbed by Apex

1

I ordered Apex booty pop after seeing an ad on Facebook. I am usually really cautious about free trials so that is how I know that this was overly misleading. I don't deny that there is probably fine print somewhere that warns of the time to cancel and what the charge will be etc. But the company is obviously aiming to trick consumers into entering into this "agreement" so they can charge their credit card an ungodly amount of money.. After my order arrived, well after placing it (7-10 days later),I saw a charge of $70+ on my bank statement. I called and once I finally reached someone, I was told that I had 2 options. I could get a partial refund of $22, or I could return the product unopened and sealed for a 50% refund. I I refused either option and they wanted to charge me $.99 for canceling. I argued for a while with them and told them I would call them back. Still haven't been able to resolve the issue. I was told that I agreed to a 14day trial which started the day I placed the order. I didn't receive the product until 7-10 days after placing the order plus I had no idea that I was getting a reoccurring product.
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